Plateway Pty Ltd follows the Australian National Privacy Principles regulated under the Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000).
Plateway Pty Ltd might collect and store personal information you might give us when you request a product or service from us. This information may include your contact details, email address, address, or other personal information. It may include transactional information about your use of our products and services. This might include the result of your searches or information about your computer.
We may collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter or email), visit our website or when you have contact with us in person. As well as collecting information directly from you, there may be occasions when we collect information about you from a third party.
We generally collect your personal information for, but not confined to the following purposes: Processing your enquiry, being aware of any special requirements you may have, addressing any feedback or complaints you may have, answering any queries you may have.
We may disclose your personal information to third parties, for example, to our contractors to whom we contract out certain services. We may also disclose your personal information to various law enforcement agencies and governments around the world for security purposes. Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
On request, we can provide you with access to the information we hold about you, unless there is an exception which applies under the National Privacy Principles, including for the purpose of correcting or updating that information. If failure or refusal to provide you with access to the information occurs, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the National Privacy Principles.
We endeavour to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it. For any inaccurate, incomplete or out-of-date information we will take reasonable steps to either correct this information, or if necessary, discuss alternative action with you.
If you wish to gain access to your personal information, have a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used please forward your request, complaint or query to the address below. We will respond to your query or complaint as soon as possible.
Where necessary Plateway Pty Ltd may amend this Privacy Statement as our business requirements or the law changes. Any changes to this Privacy Statement will be updated on our website to ensure that you have our most current privacy statement.
For further information please contact us.